Having set up its own call centre some months ago, emCare has now also opened its first concept store aimed at enabling individuals to experience how technology can support their independent living.
Located in Swatar, the store is easy to spot from the main road. The first thing that strikes you upon entering is the modern and unique décor.
The sofas on one side of the room where customers are met, resemble the comfortable setting of a living room. It is here that emCare staff receive customers and it is here that they can try out the products and discuss their needs in a relaxed ambience over a cup of coffee.
emCare’s staff are now fully trained to respond to the needs of customers and give them peace of mind 24 hours, 7 days a week, particularly when faced with emergencies.
Apart from answering to any emergency, the sales and customer care teams at the back of the store, are constantly in touch with customers to check whether the service is up to their expectations, whether they need any additional services or simply to check how they have been doing.
emCare’s solutions are available to everyone irrespective of age or telephone service provider and are aimed at providing peace of mind to individuals.
Visit the store in Tower Street, Swatar and you can see for yourself how easy it is to set up the emCare Hub at home, how the on-wrist fall trigger works, how the pill pack can save you overthinking whether you took the right medication at the right time or not.
More information on www.myemcare.com or by calling 2142 4949.